Pepper can recognize faces, voices, and basic emotions, allowing it to interact in a human-like way. It adjusts its responses depending on detected mood. This makes it suitable for customer service, education, and healthcare support.

Pepper can greet customers, provide information, and even guide people in stores or offices. It reduces staff workload by handling repetitive tasks. At the same time, it creates a modern, innovative brand image.

Pepper supports learning by engaging students with interactive dialogue, movement, and touch-screen features. It can teach programming and robotics concepts in a practical way. Schools also use it to encourage teamwork and problem-solving skills.